Account & Invoices

How can I log on to JC-Electronics? chevron-down
Anyone who is a customer of JC-Electronics or places an order through the website, gets or has an account to log in with. On jc-electronics.com you can log in at the top right of the page.
How do I create a customer account at JC-Electronics? chevron-down
Creating an account is not necessary. Everyone who is a customer of JC-Electronics or places an order through the website, gets or has an account to log in with.
How can I change my (shipping) address? chevron-down
To change address information, please contact your contact person at JC-Electronics.
Who all at JC-Electronics can view my account information? chevron-down
At JC-Electronics, only the person who created your account can view it. At JC-Electronics nobody can see your password.
How long will my data be kept? chevron-down
Please refer to our Privacy Policy.
Does JC-Eletronics provide my data to third parties? chevron-down
No, JC-Electronics never provides your information to third parties.
Will there be a credit check (KYC) before I can create an account with JC? chevron-down
A credit check is only performed if you want a payment condition on account.
What does JC-Electronics with my data chevron-down
JC-Electronics stores your data safely for processing your quotes, orders, packing slips and invoices. In addition, you will automatically receive e-mails with relevant information from JC-Electronics.
Can I become a partner or dealer of JC-Electronics? chevron-down
Yes, you can. Please inquire about the conditions through our Sales Department.
The product number does not match the invoice. What to do? chevron-down
If information on your invoice is incorrect, please contact Customer Service.
Can I provide a different billing address than my order account? chevron-down
No, this is not possible provided you have a new account created. Ask our Customer Service for the possibilities.