What ordering methods are there at JC-Electronics?
At JC-Electronics you can order your industrial electronics directly online through the webshop. You can also order your products by email (firstname.lastname@example.org) or by phone (+31 594 64 26 68) through the Sales department.
How does it work if I want to buy a product at JC-Electronics?
If you order through the webshop you will receive a confirmation email with more information and the order will be processed and shipped. If you request a quote you will receive the price and delivery time within one working day. Once you have given your approval the order will be processed and shipped.
Can any employee within my organization order from you?
Yes, that is possible. You can create an online account for all your employees for the webshop, so they can order. Also, anyone within your organization can place an order by phone or email.
Can I change or cancel my order?
Yes, you can change or cancel your order. If a change is made, the current order will be cancelled and reconfirmed. If the product has already been shipped, a charge will be made. This depends on the product and the situation. See also our terms and conditions.
What is the cooling off period at JC-Electronics?
JC-Electronics uses a cooling off period of 14 days. Within these 14 days you must have made it known to us that you want to cancel the order. From that moment you can return the item. This is at your own expense.
How can I be sure that I am ordering the right product?
At JC-Electronics we always work with unique item numbers for all industrial electronics. We use these numbers for each order. The responsibility of passing on the correct article number lies with the customer. Products that are not in stock are delivered and quoted with an identical product.
Do you have any conditions on ordering?
Yes, see the general terms and conditions on our website.
Are the prices on JC-Electronics' website negotiable?
No. The prices on the website of JC-Electronics are fixed prices and not negotiable.