We kindly ask you to return the defective article within 3 weeks of the receipt of this document. By including a copy of this form you ensure that the article will be matched with the correct exchange order as soon as we receive it.
The returned article must be identical to the orginially ordered article.
The defective article must be complete and in repairable condition. You will receive a notifiction if the article is accepted (based on above mentioned conditions) within 5 working days of the receipt of the defective article.