JC-C-OP7-B

Repairing an HMI is different for each item and status of the product. Therefore the costs of the repair are also different. For a quote please contact our Customer Service.

Having an HMI repaired currently takes 4 weeks at JC-Electronics. Emergency repairs to repair an HMI takes approximately 5-8 business days. For a quote, please contact our Customer Service Department.

HMI is an abbreviation for Human Machine Interface. An HMI is basically a control panel and often consists of a touch screen with built-in processor, memory and communication cards. Through an HMI, the operator can turn the machine or parts of it on or of

At JC-Electronics all functionalities of an HMI are 100% tested. This way we only deliver well tested, high quality products to our customers.

There are broadly two options for finding out that an HMI is defective. The first options is to replace the HMI with another one. A second option is to send the HMI to JC-Electronics for a diagnosis and test.

JC-Electronics can update any HMI with the latest operating system software. For this you can contact our Customer Service.

If an HMI crashes, the best thing to do is to do an Operating System (OS) update. Instructions for this can be found at https://www.controleng.com/articles/how-to-update-an-hmi/

We know which HMIs can exchange information with each other. In doing so, we use an item master chart that shows which predecessor/successor HMIs there are.