- We kindly ask you to return the defective article within 3 weeks of the receipt of this document. By including a copy of this form you ensure that the article will be matched with the correct exchange order as soon as we receive it.
- The returned article must be identical to the orginially ordered article.
- The defective article must be complete and in repairable condition. You will receive a notifiction if the article is accepted (based on above mentioned conditions) within 5 working days of the receipt of the defective article.