What does it cost to repair a PC/PG at JC-Electronics?
Repairing a PC/PG is different for each item and status of the product. Therefore the cost of repair is also different. For a quote please contact our Customer Service.
On average, how long does it take to have a PC/PG repaired by JC-Electronics?
Having a PC/PG repaired currently takes 4 weeks at JC-Electronics. Emergency repair to fix a PC/PG takes approximately 2 business days. For a quote, please contact our Customer Service Department.
What is and does a PC/PG do?
Industrial PCs (PC) and Programmiergeräten (PG) are computers and laptops used in industrial and automated environments. These products are crucial for programming and controlling many processes.
How do you test a defective PC/PG?
At JC-Electronics all functionalities of a PC/PG are 100% tested. This way we only deliver well tested, high quality products to our customers including a 2 year warranty.
Can JC-Electronics customize and update my PC/PG?
JC-Electronics can update any PC/PG with the latest operating system software. For this you can contact our Customer Service.
How does JC-Electronics ensure the compatibility of a PC/PG?
We know which components the PC/PGs can exchange information with. In doing so, we use an item master map that shows which predecessor/successor components there are of each drive.
What is the difference between a PC and a PG?
A PC is personal computer and a PG (Programmiergeräten) is a laptop. Both are crucial for programming and controlling many automated processes.
Can JC-Electronics transfer the software from my PC/PG?
Yes, JC-Electronics can transfer all software from a PC or PG to a new version.
Does JC-Electronics always replace the enclosure when I have my PC/PG repaired?
Yes, if we have the housing in stock it will be replaced.