Fast, sustainable, and cost-efficient: Why Kawneer chooses refurbished electronics

As a market leader in the Benelux Kawneer provides complete systems for aluminum windows, doors, and facades. They apply a strong focus on customization and sustainability, where cradle-to-cradle principles and recycling play a crucial role. Keeping their production running and maintaining business-critical machines is essential. When a defective machine panel threatened to cause problems, JC-Electronics provided the solution.

Kobus Kaptijn, maintenance coordinator at Kawneer, plays a key role in managing and maintaining the machines that keep production running. He works with contractors who carry out maintenance and inspections, ensuring defects are resolved quickly. “We have a spare parts warehouse to replace components immediately,” he explains. “But when we need a fast repair, we look for a reliable and cost-efficient solution.”

That was exactly the case when a crucial machine panel broke down. “A new unit or a refurbished part were available, however a repair turned out to be much more cost-effective solution,” Kaptijn explains. “Speed was also critical, and thanks to the short communication lines and quick response from JC-Electronics, we could act immediately. The emergency repair option worked excellently.”

At Kawneer, there is no strict policy regarding the use of refurbished electronics. The choice between new and refurbished mainly depends on price and availability. “If the price difference is marginal, we prefer new,” says Kaptijn. “But if refurbished is significantly cheaper, then we go for that. We have no issues with it as long as we can trust the quality.”

That trust has been well-earned by JC-Electronics. “We gain insight into how their refurbishment process works, which gives us confidence,” Kaptijn continues.  “JC-Electronics provides a standard two-year warranty on refurbished parts. That shows they trust the quality their product, and we can rely on it without worry.”

Beyond cost savings and reliability, choosing refurbished electronics aligns perfectly with Kawneer’s sustainability policy. “We are deeply engaged with cradle-to-cradle principles and score highly in recycling,” says Kaptijn. “By opting for repair and refurbished electronics, we extend the lifespan of our machines and reduce unnecessary waste. This aligns completely with our vision on sustainability.”

Thanks to the positive experience with JC-Electronics, Kawneer sees the supplier as a valuable partner for future repairs. “The combination of speed, reliability, and transparency makes JC-Electronics an excellent partner to work with,” concludes Kaptijn.