How can I tell if I need to order (Z) options for my drive?
On the nameplate of drives with options, there is always an addition to the article number. This addition includes the options you need.
What does drive repair cost at JC-Electronics?
Repairing a drive is different for each item and status of the product. As a result, the cost of the repair is also different. For a quote please contact our Customer Service.
On average, how long does it take to have a drive repaired by JC-Electronics?
Having a drive repaired currently takes 4 weeks at JC-Electronics. Emergency repair to fix a drive takes approximately 2 business days. For a quote, please contact our Customer Service Department.
What is and does a drive do?
A drive, also called a variable speed drive, is used to control the speed of an electric motor. A variable speed drive allows you to control the speed (the speed) of the shaft of a motor.
How do you test a defective drive?
At JC-Electronics all functionalities of a drive are 100% tested. This way we only deliver well tested, high quality products to our customers including a 2 year warranty.
Can JC-Electronics customize and update my drive?
JC-Electronics can update any drive with the latest operating system software. For this you can contact our Customer Service.
How does JC-Electronics ensure the compatibility of a drive?
We know which drives can exchange information with each other. In doing so, we use an item master map that shows which predecessor/successor drives there are of each drive.