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heroicons/solid/check Over 300,000 products in stock
heroicons/solid/check Worldwide delivery
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heroicons/solid/check New & refurbished 2 years warranty
Header-Cashback-mobile

CASHBACK ON RETURNED EQUIPMENT

Benefit from Cashback on industrial electronics

When industrial electronics break down, you need to replace it at a cost effective price. That's why JC-Electronics has a Cashback option. So you make money on your old parts, and contribute directly to the circular economy.

We make it a simple process, you order industrial electronics in our webshop and you send us the faulty product within 4 weeks. Then we will send you a credit note.

1. ordering

Step 1: Ordering

You order a product in the webshop and choose cashback
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Step 2: Sending

You receive the RMA document and send the defective product within 4 weeks
3._Delivery_V2

Step 3: Delivery

You pay and we deliver your product.
4._Credit_note_V2

Step 4: Credit note

We assess the defective product and send you a credit note
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You save money with Cashback

You save smart because you get money for your defective electronics.
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You contribute directly to the circular economy

Because you give broken electronics a second life, you reduce your ecological footprint and contribute directly to the circular economy.
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You can rely on our warranty

You always receive PLCs, HMIs, drives and industrial PCs with a 2-year warranty.

Frequently asked questions about Cashback

Can I give my defective product to the delivery driver when using cashback?
No, within 4 weeks you must send the defective product to JC-Electronics yourself. We will provide you with an RMA document for this. Did not receive the document? (Request the RMA document online).
Can I return my defective product in the same box when using cashback?
Yes, within the framework of the circular economy, we encourage this! Please make sure the defective product is properly packaged and includes an RMA document. Did not receive an RMA document? Request it online.
Can I exchange my defective product for a new product when using cashback?
Yes, that is possible.
Why should I use cashback if you can repair my defective product?
Repair and cashback are both good circular solutions.
Is it more cost-effective to purchase a replacement refurbished product and return the defective product?
Yes, because with cashback you receive money back for your defective product. You also contribute to the circular economy.
What do you do with my defective product?
We first assess whether the defective product can be repaired. It is then refurbished and resold.
What warranty does JC-Electronics offer on products I purchase through cashback?
You receive a 2-year warranty on all refurbished products.
Is my defective product always accepted when using cashback?
Your defective product will be accepted if it can be repaired.
What is the timeframe within which I need to send my defective product?
We would like to receive the defective product within 4 weeks.
What steps do I need to follow to use cashback?
You search for the product you need in the webshop. There you select the cashback option. You then complete the order and we ensure the product is delivered to you. You will receive an RMA document from us, which you must include when sending the defective product. Once we have received it, we assess the defect. If it can be repaired, we will issue a credit note.
What happens if I have not sent my defective product after 4 weeks?
In that case, we will no longer accept the defective product as part of the cashback. You can still offer it to our Purchase department. Please visit this page for more information.