Internal Sales

Vacancy: Internal Sales UK

The Internal Sales position acts as the first point of contact with the customer, and must always portray professionalism and confidence, delivering outstanding customer service.  They will capitalise on commercial opportunities through negotiation of prices to achieve the targets set by the Management Team. This position is office based  Cannock, WS11 0ET.

Main duties:

  • Effectively and efficiently deal with telephone/email/web enquiries, raising quotations in a timely manner.
  • Pro-actively chase all quotations, until the order is placed, or the enquiry has been lost (giving reasons i.e. product no longer required / too expensive / lead time too long etc.)
  • When an order is placed, double check all information is accurate i.e. supplier information, pricing etc. before handing over to the Support Team to process. 
  • Develop their customer base on their specific sector of the business.
  • Develop a good understanding of our competitors, and their pricing levels.
  • To achieve team and individual sales targets as set by the Management Team within the agreed timescales.
  • To meet and exceed agreed specific performance objectives.
  • Provide the Management with forecast / sales reports if required.
  • Ensure all orders received are accurate and correct before submitting to the Support Team to process.
  • Pro-actively develop their own area of the business.
  • Work within the companies set process, and procedures.
  • Assist and cover colleagues through busy periods / holiday cover.
  • Ad hoc duties as per company requirements.

Skill / Attributes:

Education / Qualification: Maths & English – GSCE (or equivalent) grades A-C Essential


Strong sales / customer service background Essential
Experience of building relationships with customers Essential
Worked and been successful in a target related environment Essential
Can demonstrate the ability to go the extra mile, to exceed expectations Desirable
Track record of understanding how to reach and identify prospective customers Desirable

Skills /Abilities 

Excellent telephone manner Essential
Excellent time management and personal organisation skills Essential
Ability to work to deadlines Essential
Ability to work closely to instructions / follow process and procedures Essential
Excellent numeracy skills Essential
Excellent communication skills Essential
Proficient at using Outlook / Excel  Essential
Demonstrates a good level of negotiation skills Essential
Account management / ability to cold call customers Essential

Personal Qualities 

Well-presented Essential
Professional Essential
Enthusiastic Essential
Flexible Essential
Proactive Essential
Punctual Essential

The go-to company for industrial electronics

JC-Electronics is, with about 275 employees, the specialist in buying, selling and repairing of industrial electronics for customers all over the world. We contribute to the circular economy by reconditioning used and defective electronics for companies and factories and giving them a second life. We have high quality standards. We expect and value independence, personal input and team spirit.


Please, contact Adrian Sailor for questions by telephone +44 (0)1543 22 55 00. To apply, please send an email with your CV and cover letter to Adrian Sailor